Refund & Return Policy
1. Returns
We want you to be happy with your purchase. If you are not satisfied, you may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused, in the same condition you received it, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items
Certain items are non-returnable, including:
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Gift cards
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Downloadable software or digital products
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Clearance or final-sale items
3. Refunds
Once your return is received and inspected, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note: shipping costs are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@ezyplugion.com.
5. Shipping Returns
To return your product, please contact our support team for the nearest return address.
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You will be responsible for paying shipping costs for returning your item (unless the item arrived damaged or incorrect).
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We recommend using a trackable shipping service to ensure your return is received.
6. Questions
For any questions regarding returns or refunds, please contact us at:
📧 support@ezyplugion.com